Refund policy

Normally, we do not have any return policy. However, if for any technical reason, the virtual SIM was installed in your device and we see from our platform that it was not used and for some reason we are convinced that the virtual SIM or the purchased bundle is not working, then we may consider to refund you for the purchased amount, or less, pending on the circumstances and our good will.

Nevertheless, Amcall Communications Limited is committed for fair conduct of business.

For any question or issue, please kindly contact us by email on online@iglobalsim.com or via the form in our website.